Privacy Policy for Murakib - School Management System

Introduction

Kervanji Holding ("we," "our," or "us") operates the Murakib mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

Personal Information

• Student Information: Name, grade, class, attendance records
• Teacher Information: Name, assigned classes, teaching subjects
• Principal Information: Administrative access credentials
• Contact Information: Email addresses for notifications
• Payment Information: School fee payment records and status

Automatically Collected Information

• Device Information: Device type, operating system version
• Usage Data: App usage patterns, feature utilization
• Technical Data: Firebase analytics data, crash reports

How We Use Your Information

We use the collected information for:

• Educational Management: Track attendance, manage homework assignments
• Communication: Send notifications about attendance, school activities
• Payment Processing: Monitor and track school fee payments
• Service Improvement: Analyze usage patterns to enhance app functionality
• Security: Maintain account security and prevent unauthorized access

Data Storage and Security

• Cloud Storage: Data is stored securely using Firebase/Google Cloud Platform
• Encryption: All data is encrypted in transit and at rest
• Access Control: Strict role-based access controls (student, teacher, principal)
• Authentication: Secure user authentication through Firebase Auth

Use of Anonymized and Aggregated Data

We may use or share aggregated and anonymized data that does not personally identify you for various purposes, including research, analytics, and improving our services. This data is stripped of all personal identifiers and cannot be linked back to an individual user. For example, we may share statistical trends about app usage with our partners.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: Firebase/Google Cloud for hosting and analytics
• Legal Requirements: When required by law or to protect our rights
• School Administration: Within the school ecosystem for educational purposes

Your Rights

You have the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to educational record requirements)
• Portability: Request transfer of your data
• Objection: Object to certain data processing activities

Children's Privacy

Our Service is designed for educational institutions and may be used by minors. We:

• Collect minimal necessary information for educational purposes
• Require parental/guardian consent through school enrollment
• Comply with applicable children's privacy laws
• Provide secure, age-appropriate data handling

Data Retention

We retain personal information for as long as:

• Your account remains active
• Required for educational record-keeping
• Mandated by applicable laws and regulations
• Necessary for legitimate business purposes

International Data Transfers

Your data may be transferred to and processed in countries other than Iraq. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending notifications through the app (for significant changes)

Compliance

Data Deletion and Account Management

Account Deletion

You have the right to request deletion of your account and associated data. The deletion process includes:

• Immediate Action: Account access will be disabled immediately upon request
• Data Removal: All personal data will be removed within 30 days of the deletion request
• Backup Cleanup: Associated backup data will be removed within 60 days
• Anonymization: Some data may be anonymized for statistical purposes

How to Request Account Deletion

To request account deletion, please follow these steps:

1. Web Portal: Visit our Account Deletion Portal
2. Email Request: Send email to kervanjiholding@gmail.com
3. Phone Request: Contact school administration
4. In-App Request: Use the account deletion feature in app settings

Data Portability

Before deletion, you can request a copy of your data:

• Student Records: Attendance, grades, homework assignments
• Teacher Records: Class assignments, teaching materials
• Payment Records: Fee payment history and receipts
• Communication: Messages and notifications

Partial Data Deletion

You can request deletion of specific data types without full account deletion:

• Chat History: Individual message threads
• Payment History: Specific payment records
• Attendance Records: Specific date ranges
• Homework Submissions: Individual assignments

Deletion Timeline

Data Type	Deletion Timeline
Account Profile	Immediate
Personal Messages	7 days
Educational Records	30 days
Backup Data	60 days

Verification Process

To protect your privacy, we verify deletion requests through:

• Identity Verification: Confirmation of account ownership
• Email Confirmation: Verification email sent to registered email
• School Authorization: For student accounts, parental consent may be required
• Final Confirmation: 24-hour grace period before permanent deletion

Contact for Deletion Requests

Legal Compliance

We comply with:

• General Data Protection Regulation (GDPR)
• Children's Online Privacy Protection Act (COPPA)
• Local Iraqi data protection laws
• Google Play Store privacy requirements